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Operations analytics show booking, class, and instructor performance so you can optimize schedules, capacity, and pay.

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Overview

Use the Analytics hub and open the Bookings, Classes, and Instructors categories to access:
  • Bookings dashboard — Booking volume and utilization.
  • Bookings monthly report — Monthly breakdown of bookings.
  • Booking audit — Every booking with its status and payment (see below).
  • Classes dashboard — Class attendance and performance.
  • Instructor reports — Compensation and earnings per instructor (see below).
Filter by club, area, or date range. Use these reports to adjust schedules and staffing.

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Booking audit

The Booking audit report (Analytics → Bookings → Audit) is a row-level payment-reconciliation view. It lists every booking in the selected date range, with unpaid bookings highlighted on top, so you can see at a glance what’s been paid, what’s outstanding, and how each booking was entered. Summary cards at the top show Outstanding, Unpaid bookings, Total billed, and Total bookings. The table can be filtered by Payment, Type, and Status, and searched by member, resource, or club. Columns include Date & time, Member, Type, Resource, Club, Status, Entrance, Amount, and Payment.
  • Payment states: Unpaid, Paid, Refunded, Covered, No charge.
  • Entrance captures how the booking was paid for: Direct payment, Membership, or External program (external-program visits carry their own per-visit fee).
Rows link to the booking detail, and you can export the filtered list to CSV.

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Instructor reports

Under the Instructors analytics category:
  • Instructor pay report — Monthly instructor compensation and club revenue per instructor.
  • Earnings statement — An itemized breakdown of every payment that contributed to a selected instructor’s compensation. Pick an instructor and a date range to see a monthly breakdown and line-item details.
When your organization has an active tax rate, instructor compensation is shown both incl. tax and excl. tax, and both figures are included in the CSV export. The instructor’s own classes dashboard also shows a My Compensation card and trend line alongside class and attendance metrics.