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Documentation Index

Fetch the complete documentation index at: https://docs.1club.ai/llms.txt

Use this file to discover all available pages before exploring further.

In a nutshell: The Payments section shows all payment records, status, and payment history so you can track what has been collected and resolve failed or pending payments.

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Overview

Use Billing → Payments to see payments made by members, filter by status or date, and drill into individual payment details. Payments are created when invoices are paid (e.g. via Stripe) or when you record manual payments.

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Key features

  • Payment list - View all payments with status (succeeded, failed, pending, refunded).
  • Payment details - Open a payment to see amount, method, invoice link, the Created by admin (when the payment was recorded by a staff member), and the related member.
  • Filters - Filter by date range, status, club, or member.
  • Failed payments - Identify and retry or update failed payments.

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Payment list columns

The grid includes a Created by column that shows the admin who recorded the payment. For payments captured automatically by Stripe (online checkout, scheduled bill runs), the column is empty - those are system-recorded. For manually recorded payments (front desk, phone, bank transfer logged by staff), the column shows the admin’s name.
The standalone Transactions column has been removed from the payments grid. To see the transactions linked to a payment, open the payment details. The full transaction history is still available on Transactions.
  • Invoices — Invoices generate payments when paid.
  • Payment methods — Configure which payment methods your organization accepts.
  • Transactions — View full transaction history.
  • Booking Policies - Decide whether payment is collected at booking, at check-in, or not at all through the Enforce payment dropdown.