What is Admin User Management?
Admin user management controls who can access your club’s admin panel and what features they can use. It helps you organize your team, assign appropriate permissions, and ensure security by giving each person access only to what they need.Key Features
User Management
- Add new admin users to your team
- Edit user information and contact details
- Deactivate users who no longer need access
- View user activity and login history
Role Management
- Create custom roles for different job functions
- Assign permissions to each role
- Modify role permissions as needed
- Delete unused roles to keep things organized
Permission Control
- Granular permissions for each feature
- Read-only access for viewing data
- Full access for managing data
- No access for restricted features
User Roles
Super Admin
- Full system access to all features
- User management and role assignment
- System settings and configuration
- Billing and payment management
Manager
- Most features except user management
- Member management and operations
- Reporting and analytics access
- Billing oversight and monitoring
Staff
- Limited access to daily operations
- Member check-ins and basic management
- Class scheduling and management
- Basic reporting and data viewing
Receptionist
- Member check-ins and basic information
- Class bookings and cancellations
- Basic member support
- Limited reporting access
Managing Users
Adding New Users
- Go to Settings → Admin Users
- Click Add User
- Enter user details (name, email, etc.)
- Assign a role based on their job function
- Set permissions for specific features
- Send invitation to the new user
User Information
- Full Name - User’s complete name
- Email Address - Login and notification email
- Phone Number - Contact information
- Role - Assigned permission level
- Status - Active, inactive, or pending
User Status
- Active - Can log in and use the system
- Inactive - Cannot log in but account remains
- Pending - Invited but hasn’t accepted yet
- Suspended - Temporarily disabled access
Role Management
Creating Custom Roles
- Go to Settings → Roles & Permissions
- Click Create Role
- Enter role name and description
- Select permissions for this role
- Save the role for use
Role Permissions
- Members - View, edit, add, delete members
- Classes - Manage classes and schedules
- Billing - Access billing and payment features
- Analytics - View reports and analytics
- Settings - Modify system settings
- Users - Manage other admin users
Permission Levels
- No Access - Cannot see or use the feature
- Read Only - Can view but not modify data
- Full Access - Can view, edit, and delete data
- Admin Only - Restricted to super admins
User Permissions
Member Management
- View Members - See member list and details
- Edit Members - Modify member information
- Add Members - Create new member accounts
- Delete Members - Remove member accounts
Operations
- Class Management - Create and edit classes
- Schedule Management - Manage schedules and bookings
- Area Management - Manage facilities and areas
- Task Management - Assign and track tasks
Billing & Finance
- View Billing - See billing information
- Process Payments - Handle payment transactions
- Manage Plans - Create and edit membership plans
- Financial Reports - Access financial analytics
System Administration
- User Management - Manage admin users
- System Settings - Modify system configuration
- Backup & Restore - Manage data backups
- Audit Logs - View system activity logs
User Activities
Login Tracking
- Last login date and time
- Login frequency and patterns
- Failed login attempts
- IP address tracking
Activity Monitoring
- Feature usage statistics
- Data modifications made
- Reports generated and viewed
- System changes performed
Security Features
- Password requirements and expiration
- Two-factor authentication options
- Session timeout settings
- Login attempt limits
Best Practices
User Organization
- Create roles that match job functions
- Assign minimal permissions needed for each role
- Regularly review user access and permissions
- Remove access for users who no longer need it
Security Management
- Use strong passwords and require regular changes
- Enable two-factor authentication for sensitive roles
- Monitor user activity for unusual behavior
- Keep user information up to date
Team Collaboration
- Communicate role changes to affected users
- Provide training on new features and permissions
- Document procedures for common tasks
- Regularly review and update permissions
User Invitations
Sending Invitations
- Create user account with basic information
- Assign appropriate role and permissions
- Send invitation email with login instructions
- Follow up if invitation isn’t accepted
Invitation Process
- Email sent to user’s email address
- Link expires after specified time
- User sets password during first login
- Account activated after successful setup
Invitation Management
- Resend invitations if needed
- Cancel invitations for users who won’t join
- Track invitation status and responses
- Follow up on pending invitations
Troubleshooting
Common Issues
- User can’t log in - Check account status and password
- Missing permissions - Verify role assignments
- Invitation not received - Check email address and spam folder
- Access denied - Review permission settings
User Problems
- Forgotten password - Use password reset feature
- Account locked - Check for too many failed login attempts
- Permission errors - Verify role and permission assignments
- Login issues - Check internet connection and browser settings
Advanced Features
Bulk User Management
- Import users from CSV files
- Bulk role changes for multiple users
- Mass permission updates
- Bulk user activation/deactivation
Audit and Compliance
- Activity logs for all user actions
- Permission changes tracking
- Data access monitoring
- Compliance reporting for regulations
Integration Features
- Single sign-on with external systems
- LDAP integration for enterprise authentication
- API access for automated user management
- Webhook notifications for user changes
Getting Started
- Create your first admin user with super admin access
- Set up basic roles for your team members
- Invite team members with appropriate permissions
- Train users on their assigned features
- Monitor usage and adjust permissions as needed