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Settings is the admin area where you configure everything that is not day-to-day work: your organization identity, clubs, member and lead behavior, booking rules, the till and billing, events, member-facing apps, access control, AI, integrations, and data tools. Open it from Settings at the bottom of the admin menu. Its categories follow the order of the admin menu, so the settings for each section sit where that section does.

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How Settings is organized

  • Category sidebar - Settings pages are grouped into thirteen categories in a column on the left. Selecting a category opens its first page, and a category with several pages shows them as tabs across the top. A category with a single page, such as Events or Integrations, opens that page directly. On a phone, Settings opens on a list of the categories instead.
  • Permission-gated - Settings pages require the organization-level settings permission, so what you see depends on your role. A few pages ask for more (Permissions is admin-only). See Roles and permissions.
  • Organization-scoped - Almost every setting applies to your whole organization. Per-gym details (opening hours, address, time zone, booking labels) live on each club instead, and the kiosk and check-in apps are configured per gym under Member Apps.
  • Global search - Settings pages and their fields are indexed, so you can jump to a specific setting from the admin search instead of hunting through categories.
Your own profile and notification preferences are not in Settings. Open them from the account menu at the bottom of the admin menu: Profile Settings opens your profile and My Notifications opens your notification preferences.

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Settings categories

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Organization

Organization-wide identity, staff access, and your 1Club account.
  • Details - Organization name, slug, description, contact info, time zone, and supported languages.
  • Subscription - Your 1Club platform plan and billing portal. This is what you pay 1Club, not member billing.
  • Users - Staff accounts and their roles.
  • Permissions - What each role can do, edited per role. Admin-only.
  • Notifications - Which notifications each role receives by default, and which of them users may change.
  • Domains - Custom domains for your website, member portal, and outgoing email. See Email sending for the email purpose.
  • APIs & webhooks - API tokens and webhook endpoints for programmatic integrations.

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Clubs

Your locations and the shared vocabulary used to categorize spaces, staff, and classes.
  • Clubs - Add and edit gym locations. Each club also holds its own booking labels, the names members see on the booking cards.
  • Areas - The bookable courts, rooms, and studios at each gym.
  • Area Types - Space categories such as Tennis Court or Reformer Studio, with the sports played in them, who can book them, and how many players a booking takes.
  • Instructor Types - Instructor categories such as Personal Trainer or Yoga Instructor, with how many bookings and people a session takes.
  • Class Types - Class categories, including age group, party size, and the progression track a class counts toward.

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Members

How contacts, tags, progression, and leads behave.
  • Contacts - How members are identified, which contact fields staff and members must fill in, family members at signup, and custom fields.
  • Smart Tags - Rule-based tags applied automatically (financial, lifecycle, membership, attendance, age, and more).
  • Manual Tags - Tags you apply by hand.
  • Progression Levels - Skill or belt progression tracks for members.
  • Assessments - Templates of criteria and a scale that instructors score members on after each training.
  • Pipeline - Lead pipeline stages, the Cold rule, and contact sources.

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Bookings

The rules the schedule and front desk run on.
  • Booking and cancellation policies - When payment is enforced, whether check-in is required, walk-ins, cancellation refunds, booking windows, and slot limits.
  • Waivers - Documents members must sign and the document rules that require them.
  • Schedule Display - Staff and source coloring on the schedule, and which classes, instructors, and areas it shows by default.

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Communication

  • Templates - Reusable email, message, and document templates.
  • Email Inboxes - Inboxes that receive the mail members send to your gym’s address.
  • SMS - Your gym’s SMS senders: business details, sender name, country registrations, and a toll-free number for the US and Canada.
The From address members see on outbound email is set on the organization and each club. See Email sending.

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Sales

How the till and stock work.
  • Point of Sale - Point of sale behavior for products, plans, and checkouts.
  • Inventory Management - Stock tracking for products, ingredients, and stock movements.
  • Rentals - Lending gear out at the counter and tracking what has not come back.
  • Cash Registry & Expenses - The cash drawer, cash-flow tracking, and expenses.
  • Payment terminals - Card terminals your staff can send a sale to for in-person payments, from every provider you use.

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Billing

Financial configuration for member billing.
  • General - Currency, whether prices show with tax, and whether instructor pay is calculated on pre-tax revenue, plus sections for Billing entities (the companies you invoice through, with their legal details, invoice numbering, and bank details), Tax Rates, Revenue Accounts, Payment Methods, Deposit rules, and External Programs.
  • Pricing Rules - Automatic discounts and surcharges by time, demand, and conditions.
  • Seasons - The periods a season pass is sold for, and the volume discount for holding more hours a week.
  • Automated Billing - The schedule that generates recurring invoices. See Bill runs.

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Events

A single page with two switches:
  • Show Events - Shows the Events section in the admin menu. On by default.
  • Enable competition features - Turns on tournaments, matches, and 1club Rating. Off by default, and needs Show Events on, because tournaments run on events.

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Member Apps

Branding and the member-facing channels. Members sign in to every member-facing app with Google, Apple, Facebook, an email and password, or, where your gym allows it, a phone number and one-time code. See Signing in.
  • Branding - Logo, favicon, colors (light and dark), and typography. Not available on the Free plan.
  • Member Portal - Turn the portal on and choose which pages members see.
  • Mobile App - What the 1club member app does, and a QR code and store links to share it with your members.
  • Kiosk App - The self-service kiosk, configured per gym.
  • Check-in App - The self check-in tablet app, configured per gym.
The 1club.me marketplace listing is managed under Marketplace in Marketing, not in Settings.

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Access Control

  • Settings - Per gym, whether members can enroll their own credentials, and which identification methods (QR code, access card, PIN code) are enabled.
  • Access grants - The read-only list of access grants created from bookings and memberships.

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Artificial Intelligence

  • AI assistants (MCP) - Copy the MCP endpoint, review connected assistants, and revoke their access.
  • Conversation History - Browse your own past conversations with the admin AI assistant and read each one in full.

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Integrations

  • Integrations - Payment providers, door access systems, Google, marketing tools, and messaging channels.

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Data Tools

  • Import - Bring in members, memberships, plans, bookings, and other records from CSV.
  • Export - Export contacts, bookings, and memberships, or QuickBooks-ready accounting data.
  • Archive - View archived contacts, open one to unarchive it, or remove them permanently with Clean up archived contacts.
  • Email activity - Every email sent for your organization, with its delivery and engagement status.

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Where common tasks live

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Tips and best practices

  • Configure top-down. Set the organization details and time zone first, then add clubs, then branding and member apps. Downstream pages (schedule, invoices, exports) inherit the organization time zone and currency.
  • Let roles do the gating. Rather than sharing one admin login, invite staff under Organization > Users with the narrowest role that fits. Front desk, instructor, and manager roles each expose a different slice of Settings.
  • Keep member billing separate from your 1Club bill. Billing is how you charge members; Organization > Subscription is how 1Club charges you. They are unrelated.
  • Use search for deep settings. Individual fields (for example, invoice numbering template or kiosk options) are indexed, so searching is faster than clicking through categories.

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Troubleshooting