Overview
- Category sidebar - Settings pages are grouped into twelve categories. Selecting a category shows its pages; a category with several pages exposes them as tabs across the top.
- Permission-gated - Most pages require an organization-level settings permission, so what you see depends on your role. See Roles and permissions.
- Organization-scoped - Almost every setting applies to your whole organization. Per-gym details (opening hours, address, kiosk options) live on each club instead.
- Global search - Settings pages and their fields are indexed, so you can jump to a specific setting from the admin search instead of hunting through categories.
Settings categories
Personal
Your own account, not the organization.- Profile - Your name, email, phone, photo, language, and theme.
- Notifications - Which inbox, task, booking, and billing notifications you receive, and on which channels.
Organization
Organization-wide identity, access, and account.- Details - Organization name, slug, description, address, time zone, contact info, and supported locales.
- Subscription - Your 1Club platform plan and billing portal. This is the platform subscription (what you pay 1Club), not member billing.
- Users - Staff accounts and their roles.
- Permissions - Custom permission overrides on top of the default role bundles.
- Domains - Custom domains for email, the CMS website, and your member portal subdomain.
- APIs & webhooks - API tokens and webhook endpoints for programmatic integrations.
Clubs
Your locations and the shared vocabulary used to categorize spaces, staff, and classes.- All - Add and edit club locations (the club list).
- Area types - Bookable space categories such as Tennis Court or Reformer Studio. Individual courts and rooms are created as areas per club.
- Instructor types - Instructor categories such as Personal Trainer or Yoga Instructor.
- Class types - Class categories, including auto-cancellation behavior when nobody books.
Access control
- Settings - Identification methods for entry: QR code, access card, and PIN code.
- Grants - Which memberships, plans, or groups are granted physical access.
CRM
How contacts, leads, tags, and progression behave.- Contacts - Contact fields and which are required, optional, or hidden.
- Forms - Public signup form configuration.
- Deals - Deal pipeline fields, sources, and stages.
- Smart tagging - Rule-based tags applied automatically (engagement, financial, lifecycle, membership, level, age, interest, scoring).
- Manual tagging - Tags you apply by hand.
- Progression levels - Skill or belt progression tracks for members.
- Matches - Rating settings for competitive play and matchmaking.
Operations
The rules the schedule and front desk run on.- Booking policies - When payment is enforced, whether check-in is required, cancellation refunds, lead times, and slot limits.
- Waivers - Documents members must sign and the rules that require them.
- Schedule display - Coloring and visibility rules for the schedule.
- Point of Sale - Enable the POS terminal and connect a card reader.
- Inventory management - Stock tracking configuration for products.
Revenue
Financial configuration for member billing. (Referred to as Revenue in the sidebar; the underlying route is/billing.)
- General - Currency, invoice numbering template, tax number, and whether prices show with tax. This page also holds tax rates, revenue accounts, payment methods, and external programs.
- Pricing rules - Automatic discounts and surcharges applied at checkout.
- Automated billing - The scheduler that generates recurring invoices (bill runs).
Member apps
Branding and the member-facing channels. Members sign in to every member-facing app with Google, Apple, Facebook, or an email and password. The same account works on the web and in the mobile app. See Signing in.- Branding - Logo, favicon, colors (light and dark), and typography. Requires a Grow or Run plan.
- Member portal - Enable the portal and choose which pages members see.
- Mobile app - App content and store links.
- Kiosk app - Self-service kiosk features, configured per club.
Communication
- Templates - Reusable document and email templates.
- Email inboxes - Inbound email configuration for shared inboxes.
Artificial Intelligence
- AI agents - Configure the AI assistant and example prompts.
- Conversation history - Review past AI conversations.
- AI assistants (MCP) - Copy the MCP endpoint, review OAuth connections, and revoke assistant access.
Integrations
- Integrations - Stripe, Google Calendar, Google Business Profile, Weblock (access control), and Google Tag Manager.
Data tools
- Import - Bring in members, contacts, and other records.
- Export - Export organization data as CSV or prepare it for QuickBooks.
- Archive - Archive and data retention.
Where common tasks live
Tips and best practices
- Configure top-down. Set the organization details and time zone first, then add clubs, then branding and member apps. Downstream pages (schedule, invoices, exports) inherit the organization time zone and currency.
- Let roles do the gating. Rather than sharing one admin login, invite staff under Organization > Users with the narrowest role that fits. Front desk, instructor, and manager roles each expose a different slice of Settings.
- Keep member billing separate from your 1Club bill. Revenue is how you charge members; Organization > Subscription is how 1Club charges you. They are unrelated.
- Use search for deep settings. Individual fields (for example, invoice numbering template or kiosk options) are indexed, so searching is faster than clicking through categories.
Troubleshooting
Related
- Roles and permissions - What each role can access in Settings.
- Organization and clubs - How organizations and gyms relate, and which settings live at each scope.
- Organization - The organization details, clubs, branding, and domains pages.
- Profile - Your personal account preferences.