Skip to main content
The point of sale (POS) is the in-person register your staff use at the front desk. From one screen you can sell a membership, a class booking, a day pass, a retail product, or a bundled package, take payment, and check the member in - in a single order. The POS is a thin, fast way to build an order and settle it. Everything it creates (bookings, memberships, product sales, charges, and payments) lands in the same records as the rest of 1Club, so a sale rung up at the desk shows up in Charges, Payments, and on the member’s profile exactly as it would from any other surface.

​
When to use it

Use the POS whenever someone is standing at the desk and wants to buy something. Memberships, passes, class and area bookings, events, packages, and retail products all go in one order and are paid together, and bookings can be checked in the moment the order completes. Typical uses:
  • A new member joining at the desk - you create the contact without leaving the register, add a membership with its start date and signup fee, and take payment by card or cash.
  • Four friends booking a padel court - you add an area booking for the next hour and a few drinks, take one payment, and the booking is checked in as the order completes.
  • A coffee for a passer-by - a product-only order completes without a member attached.
  • An order to finish later - a member is not ready to pay yet, so you save the order as a draft and load it back from the Orders button when they are.

​
Opening the register

Go to Point of Sale in the left rail. The URL is /pos. The register is its own rail item, separate from Sales, where you manage the catalog and review orders and payments afterwards. The POS only appears when it is turned on for your organization. If you do not see it, an admin can enable it under Settings > Sales > Point of Sale (see POS settings below).

​
The register layout

The register has two panes:
  • Catalog (main area) - a tabbed grid of everything you can sell.
  • Order summary (right sidebar) - the current cart, the member it is for, running totals, and the action buttons.

​
Catalog tabs

The catalog is split into tabs so you can find what you are selling quickly:
  • Products - retail products, grouped by category.
  • Rentals - gear you lend out rather than sell, with what is still out listed below it so you can take items back. Shown when rentals are on, or while gear is still out.
  • Passes - one-time plans (day passes, single-entry passes).
  • Memberships - recurring plans.
  • Classes - today’s classes.
  • Events - live, bookable events; events with ticket tiers open a menu to pick a tier.
  • Areas - bookable areas, priced per hour.
  • Instructors - bookable instructors, priced per hour.
  • Packages - fixed-price packages that bundle plans and products.
Click any card to add it to the order. Products, passes, packages, and event tickets can be added more than once and show a quantity stepper in the cart.

​
Building the order

Each line in the order summary can be adjusted before you take payment:
  • Quantity - use the stepper on products, passes, packages, and event tickets.
  • Membership start date - set per membership line. If the plan has a signup fee, it shows as its own sub-line.
  • Booking date and time - area and instructor bookings default to the next full hour; adjust with the date and time picker. Class and event bookings inherit their time from the class or event.
  • Entrance method - every booking line needs one: pay directly, use one of the member’s eligible memberships, or use an external program. The price updates to match the method you pick (a membership entry resolves to zero, direct payment uses the resource price).
  • Notes - add a per-product note (for example a preparation instruction), and an order-level note for the whole ticket (for example kitchen instructions or a buzzer number).
The sidebar shows a live subtotal, tax, and total, recalculated on the server as you change the cart.

​
The member

Use the contact selector at the top of the sidebar to attach the order to a member, or click the add button to create a new contact without leaving the register. A member is required when the cart contains a booking, a membership, or a package (packages can deconstruct into memberships). Product-only orders can be completed without a member attached.

​
Completing an order

Click Complete to open the confirmation dialog, then confirm. Completing an order runs three steps in sequence:
  1. Create and execute the order - the line items become real bookings, memberships, and product charges.
  2. Take payment - a payment is recorded against the generated charges using the payment method you selected.
  3. Check in (optional) - when “check in on complete” is on, each booking created by the order is checked in immediately. This is on by default, since the whole party is usually standing at the desk.

​
Payment methods

The payment method selector appears whenever the order has an amount left to pay. Which methods are offered depends on what your organization has enabled under Payment methods:
  • Cash and other manual methods - recorded by the operator at the desk.
  • Member wallet credit - draws down the member’s wallet balance.
  • Card via Stripe - charged online through Stripe.
  • Card on a terminal - card tenders settled on a connected payment terminal (for example myPOS).
If a promotion brings the payable total to zero (for example a 100%-off pass code), the order completes without asking for a payment method.

​
Applying a promotion

When the cart has a booking or membership line and a member is selected, you can apply a promotion code in the confirmation dialog. The discount is applied to a single eligible line and recorded as a discount line on the order.

​
Saving for later

You do not have to finish an order in one go:
  • Save and close stores the order as a draft you can resume later.
  • If you owe money but have not chosen a payment method, completing instead saves the order as a draft.
  • Discard removes the current order.
The Orders button above the catalog lists your in-progress drafts. Pick one to load it back into the register, or open All orders to jump to the full Orders list.

​
POS settings

POS is a per-organization feature you turn on and off. Go to Settings > Sales > Point of Sale and toggle it on. When off, the Point of Sale rail item is hidden and the register is unavailable. Turning POS on or off requires organization settings permission. Viewing the setting requires read access to settings.

​
Who can use the POS

The POS is permission-gated, not role-gated. Staff need POS or billing permissions for the location they are selling at:
  • Reading the register and its catalog uses read access to POS or billing.
  • Creating, completing, and cancelling orders uses create access to POS or billing.
  • Lending rental gear also needs create access to rentals.
Front-desk staff have these permissions by default. See Roles and permissions for the full model.
  • Orders - the records the POS creates, and how they are settled.
  • Products - the retail catalog the Products tab draws from.
  • Packages - fixed-price bundles sold on the POS.
  • Equipment rentals - gear lent out from the Rentals tab and taken back at the till.
  • Plans - the membership and pass templates behind the Memberships and Passes tabs.
  • Payments - where POS settlements are recorded.
  • Payment methods - which tenders the POS can accept.
  • Charges - the obligations a completed order generates.