Overview
- Four ways to sign in - Google, Apple, Facebook, or email and password.
- One identity everywhere - the same account works on the admin dashboard, member portal, marketplace, club website, and mobile app.
- One email, one account - an account is keyed to its email address, no matter which method created it.
- Automatic account creation - signing in with a social provider for the first time creates a 1club account or links to the matching one.
- Self-service and admin-assisted recovery - members reset their own password; staff who signed up with a social provider can have a password enabled by an admin.
- Private email support - Apple’s Hide My Email works end to end, including notifications.
Supported sign-in methods
- Google - one-tap or “Continue with Google”. Uses your existing Google account, so there is no separate password to remember. Google One Tap can sign returning members in automatically.
- Apple - “Sign in with Apple”. Uses your Apple ID and supports Apple’s Hide My Email (private email relay).
- Facebook - “Continue with Facebook”.
- Email and password - a traditional email and password login, with self-service password reset.
Where each method works
| App | Apple | Email & password | ||
|---|---|---|---|---|
Admin dashboard (admin.1club.ai) | Yes | Yes | Yes | Yes |
| Member portal | Yes | Yes | Yes | Yes |
Marketplace (1club.me) | Yes | Yes | Yes | Yes |
| Club website | Yes | Yes | Yes | Yes |
| Mobile app (iOS & Android) | Yes | Yes | Yes | Yes |
Sign in with Google, Sign in with Apple, and Facebook login are available to
both staff signing into the admin dashboard and members signing into any
member-facing app.
How sign-in works
All member-facing apps (portal, marketplace, club website, and mobile) sign you in through a single secure sign-in page. Choose a provider or enter your email, authenticate once, and you are returned to the app you started from, already signed in. The mobile app uses the same page in a secure in-app browser, so a member’s account and history are identical on web and mobile. The admin dashboard has its own sign-in page with the same Google, Apple, and Facebook options plus email and password.Sessions and staying signed in
- After you sign in, 1club keeps you signed in as you keep using the app and refreshes your session automatically in the background - you don’t re-enter credentials on every visit.
- Sessions are per device and per app. Signing out on one device does not sign you out on the others.
- Sessions are protected with secure, HTTP-only cookies, so your credentials are never exposed to page scripts.
- Signing out ends the session on that device. If you think an account is compromised, change the password (or the provider account) and sign out everywhere.
Hide My Email with Apple
When you sign in with Apple, you can choose to hide your email. Apple then gives 1club a private relay address (ending in@privaterelay.appleid.com) instead of your real one.
You still receive everything as normal. 1club sends your account and notification emails - booking confirmations, receipts, reminders, and verification emails - to that relay address, and Apple forwards them to your real inbox. There’s nothing to set up, and you can change the choice anytime in your Apple ID settings.
Emails to members who hid their Apple email are sent from a 1club address so
Apple’s relay accepts and forwards them, rather than from your club’s own
sending domain. Replies still reach your club.
Linking and switching methods
One email address is one 1club account, regardless of how you sign in. This means:- If you first signed up with email and password, you can still choose “Continue with Google” or “Sign in with Apple” later, as long as the provider account uses the same email.
- If you signed up with Google, Apple, or Facebook and now want a password (for example, to sign in on a device without that provider), an org admin can start it for you from Settings > Users using the Reset password action. That sends you a link to set a password; after that, you can sign in with either method using the same email. See Users.
- Members can review their sign-in email on their profile. Staff can review and update theirs under Profile.
Worked examples
New staff member joining the admin
An admin invites the new hire from Settings > Users. The invitation email links them to sign-in. They click “Continue with Google” with their work Google account, and their admin access is ready - no password to create or share.Member who wants to keep their email private
A member books through the marketplace and chooses “Sign in with Apple”, then picks “Hide My Email”. They still get booking confirmations, receipts, and reminders in their real inbox, forwarded by Apple, without giving the club their real address.Social sign-up that later needs a password
A member created their account with Facebook, but wants to sign in on a shared kiosk that doesn’t have Facebook. An admin uses Reset password on that user in Settings > Users; the member gets a link, sets a password, and can now sign in either way with the same email.Tips and best practices
- Pick one primary method per person. Any method works, but choosing one keeps sign-in predictable across devices.
- Match the provider to the email. Social sign-in only links to an existing account when the provider account uses the same email address.
- Use Reset password to enable password login, not to create a second account - the account stays the same; only the sign-in options grow.
- Keep the sign-in email current. Members and staff can review it on their profile; it is the key that ties every sign-in method to one account.