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In a nutshell: Configure your club’s organization details, branding, contact information, and system-wide settings that affect all users and members.

What are Organization Settings?

Organization settings control the overall configuration of your club management system, including your club’s information, branding, contact details, and system-wide preferences that apply to all users and members.

Key Features

Club Information

  • Club name and branding
  • Contact information and addresses
  • Business hours and operating schedule
  • Location details and directions
  • Legal information and registration

Branding and Appearance

  • Logo and colors for the system
  • Email templates and communications
  • Website integration and customization
  • Member portal branding
  • Document templates and letterhead

System Configuration

  • Default settings for new accounts
  • Feature toggles and permissions
  • Integration settings and APIs
  • Backup and security configurations
  • Performance and monitoring settings

Managing Club Information

Basic Information

  1. Go to SettingsOrganization
  2. Click Edit on club information
  3. Update details as needed
  4. Save changes to apply updates
  5. Verify information is accurate

Club Details

  • Club Name - Official business name
  • Short Name - Abbreviated name for displays
  • Description - Brief description of your club
  • Website URL - Your club’s website
  • Phone Number - Primary contact number
  • Email Address - General contact email

Address Information

  • Street Address - Physical location
  • City, State, ZIP - Complete address
  • Country - Location country
  • Directions - How to find your club
  • Parking Information - Available parking details

Business Hours and Schedule

Operating Hours

  • Regular hours for each day of the week
  • Holiday schedules and special hours
  • Peak hours and busy times
  • Staff schedules and availability
  • Emergency hours and after-hours access

Class Schedules

  • Default class times and durations
  • Instructor availability windows
  • Room booking schedules
  • Equipment maintenance times
  • Special event schedules

Member Access

  • 24/7 access for certain memberships
  • Restricted hours for different tiers
  • Guest access policies and times
  • Staff-only hours and maintenance
  • Emergency access procedures

Branding and Customization

Logo and Visual Identity

  • Upload logo for system displays
  • Set brand colors and themes
  • Choose fonts and typography
  • Create favicon for browser tabs
  • Design social media graphics

Email Branding

  • Email templates with your branding
  • Signature blocks for staff emails
  • Newsletter templates and designs
  • Notification styling and formatting
  • Welcome email customization

Member Portal Branding

  • Portal colors and themes
  • Custom headers and footers
  • Navigation styling and layout
  • Dashboard customization options
  • Mobile app branding elements

Contact and Communication

Contact Information

  • Primary phone number for inquiries
  • Email addresses for different departments
  • Mailing address for correspondence
  • Emergency contact information
  • Social media links and handles

Communication Settings

  • Default language for communications
  • Time zone for scheduling and displays
  • Date formats and number formatting
  • Currency settings for billing
  • Notification preferences and timing

Staff Contact Information

  • Management team contact details
  • Department heads and supervisors
  • Emergency contacts and procedures
  • Staff directory and extensions
  • On-call schedules and rotations

System Configuration

Default Settings

  • New member default settings
  • Class capacity limits and rules
  • Booking windows and policies
  • Payment terms and conditions
  • Cancellation policies and procedures

Feature Management

  • Enable/disable system features
  • Module permissions and access
  • Integration settings and APIs
  • Third-party service configurations
  • Custom features and add-ons

Security Settings

  • Password policies and requirements
  • Session timeouts and security
  • Access controls and restrictions
  • Audit logging and monitoring
  • Backup schedules and retention

Integration Settings

Payment Processing

  • Stripe configuration and API keys
  • Payment methods and currencies
  • Billing cycles and schedules
  • Refund policies and procedures
  • Tax settings and calculations

Communication Services

  • Email service configuration
  • SMS provider settings
  • Push notification services
  • Social media integrations
  • Marketing tools and platforms

Third-Party Integrations

  • Fitness tracking devices and apps
  • Calendar systems and scheduling
  • Accounting software connections
  • CRM systems and databases
  • Analytics tools and reporting

Backup and Maintenance

Data Backup

  • Automatic backups and schedules
  • Backup storage locations and retention
  • Recovery procedures and testing
  • Data export options and formats
  • Disaster recovery plans and procedures

System Maintenance

  • Maintenance windows and schedules
  • Update procedures and testing
  • Performance monitoring and alerts
  • Security updates and patches
  • System health checks and reports

Monitoring and Alerts

  • System performance monitoring
  • Error tracking and logging
  • Uptime monitoring and alerts
  • Security monitoring and threats
  • Capacity planning and scaling

Best Practices

Information Management

  • Keep information current and accurate
  • Regular updates to contact details
  • Consistent branding across all touchpoints
  • Clear communication of policies and procedures
  • Documentation of all settings and changes

Security and Compliance

  • Regular security reviews and updates
  • Compliance monitoring with regulations
  • Access control and permission management
  • Data protection and privacy measures
  • Incident response procedures and plans

System Optimization

  • Regular performance reviews and optimization
  • Capacity planning for growth and usage
  • Integration testing and validation
  • Backup testing and recovery procedures
  • User feedback collection and implementation

Troubleshooting

Common Issues

  • Settings not saving - Check permissions and required fields
  • Branding not updating - Clear cache and refresh displays
  • Integration problems - Verify API keys and configurations
  • Backup failures - Check storage space and permissions
  • Performance issues - Review system resources and usage

Configuration Problems

  • Missing information - Complete all required fields
  • Invalid settings - Check format and value requirements
  • Permission errors - Verify user access and roles
  • Integration errors - Test connections and credentials
  • System errors - Check logs and contact support

Getting Started

  1. Complete basic club information and contact details
  2. Upload your logo and set brand colors
  3. Configure business hours and operating schedule
  4. Set up integrations for payment and communication
  5. Test all settings and verify they work correctly
Organization settings form the foundation of your club management system. Take time to configure everything properly for the best experience for both staff and members.