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Settings > Organization > Details holds the identity that applies to your whole 1Club account, not to any one gym: name, slug, headquarters address, time zone, contact info, and supported languages. This page is the anchor for the wider Organization category, which also covers your clubs, branding, custom domains, users, and your 1Club platform subscription. Per-gym things like opening hours, address, and check-in mode live on each club under Settings > Clubs, not here. The two scopes exist for different jobs: the organization owns brand and identity, and each gym owns its own physical setup. See Organization and clubs.

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Overview

  • Organization identity - Name, slug (your portal web address), and description.
  • Contact and location - Address, phone, time zone, email, and website, with map autocomplete.
  • Localization - Which languages members and staff can pick, and the default.
  • Clubs - Add and edit each physical location under Settings > Clubs.
  • Branding - Logo, colors, and fonts under Settings > Member Apps > Branding.
  • Domains - Custom domains for email, website, and portal under Settings > Organization > Domains.
  • Subscription - Your 1Club plan and billing portal under Settings > Organization > Subscription.

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What you can edit on Details

The Details page is a single form with three sections.

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Details

  • Name - Your organization’s display name. Used in emails, the member portal, and admin headers. Required.
  • Slug - The URL-safe identifier. Lowercase letters, numbers, and hyphens only, and up to 40 characters. It becomes your member portal subdomain ({slug}.portal.1club.ai) and shows up in public links, so keep it short. Required, and it must be unique across all organizations.
  • Description - Optional short blurb shown on public surfaces such as the marketplace listing.

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Contact info

  • Address - Type it or pick from the map autocomplete. When you select a suggestion, latitude and longitude are saved alongside the address so the server can derive your time zone.
  • Phone - International format. The country code defaults from your address country.
  • Time zone - The default for everything date-related across the admin: today and this-week widgets, recurring jobs, and exports. The address selection pre-fills it, and you can override it manually.
  • Email - Generic contact email for the org. Members and the marketplace may surface it. Must be a valid email address.
  • Website - Your main public site, if any. Must be a valid URL.

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Localization

  • Supported locales - The languages members can pick in your portal and that the admin offers in user profiles. The available options are English, Spanish, French, German, Bulgarian, and Czech.
  • Default locale - The language used when a member’s preference is not known. Defaults to English.

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How saving works

The form uses a floating save bar. Edit any field and a Save control appears at the bottom. Nothing is auto-saved, so you must save before leaving. After you save, the new values propagate to every place in the admin that reads organization settings; most pages refresh without a reload.

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About the time zone

The organization time zone is resolved from your coordinates or address only once, the first time it is set. Editing your address later does not silently move the org time zone, so if you relocate the headquarters, set the time zone yourself. Individual clubs behave differently: a club re-derives its own time zone whenever its address changes.
Currency, invoice numbering, tax number, and billing preferences are not on this page. They live under Settings > Revenue > General. Signup-form field configuration - which contact fields are required, optional, or hidden - lives under Settings > CRM > Contacts. See Members overview.

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Clubs

A club is a single physical location. Everything schedulable (areas, classes, staff shifts, check-in) belongs to a club, so you need at least one before members can book.

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Creating or editing a club

  1. Go to Settings > Clubs. The list shows every location; filter by name, city, or state.
  2. Click Add Club to open the club form, or click an existing club to edit it.
  3. Fill in Basic information (Club Name, Subtitle, Slug, Description) and Contact information (Email, Phone, Website, address).
  4. Set Operating hours, Sports, and Amenities.
  5. Optionally assign Club Managers (staff who receive contact-form messages for this club) and upload Club Images.
  6. Save.

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Club fields worth knowing

  • Slug - Must be unique across clubs; it appears in the club’s public page URL.
  • Status - A club is active or inactive. Inactive clubs stay in the admin but are pulled from public surfaces.
  • Sports and amenities - Drive the marketplace listing and filtering. A club must be complete to stay published; an edit that leaves it incomplete is automatically unpublished.
  • Google Business Profile / OpenStreetMap - Connect a club to import address, hours, sports, amenities, photos, and reviews. Empty fields are filled and existing values are kept.
  • Daily summary - Per-club summary email to admins, with a configurable send time. New clubs get it on by default.
  • Kiosk options - Per-club kiosk toggles (check-in, classes, plans, products) are configured here and stored against the club.
Deleting a club is blocked while it still has dependent data (bookings, areas, and so on); remove or reassign that first.

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Branding

Logo, favicon, colors, and fonts are configured under Settings > Member Apps > Branding, not on the Details page. Branding covers:
  • Logos and images - Light logo, dark logo, logo alt text, and favicon.
  • Color scheme - Primary color, header color, and their dark-mode variants.
  • Typography - Body font and heading font.
Branding customization requires a Grow or Run plan. On the Free or Start plan, the page loads but saving is blocked with an upgrade prompt.

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Domains

Custom domains are managed under Settings > Organization > Domains. Each domain is attached for one purpose:
  • Email (SendGrid) - Send member email from your own domain.
  • Website (CMS) - Serve your CMS website on your own domain.
  • Portal subdomain - Serve the member portal on your own hostname instead of {slug}.portal.1club.ai.

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Adding and verifying a domain

  1. Click Add Domain, enter the fully-qualified domain, and choose the purpose.
  2. 1Club shows the DNS records to add (type, name, value). Add them at your DNS provider.
  3. For website and portal domains, delete any leftover A, AAAA, or CNAME records for the same host first, or verification will fail.
  4. Wait for DNS to propagate, then click Verify.
Domain status moves through:
  • Pending verification - Added, DNS not yet confirmed.
  • Issuing SSL certificate (ssl_pending) - DNS is confirmed, but the TLS certificate is still being issued. The domain is intentionally not live yet.
  • Verified - DNS confirmed and a valid certificate is being served. The domain is live.
  • Failed - Verification did not succeed.

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Subscription

Your 1Club platform plan lives under Settings > Organization > Subscription. This is what you pay 1Club (and where plan gates such as branding are decided), and it is separate from how you bill your own members, which is configured under Settings > Revenue.

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Who can edit

Organization settings are gated on the organization settings permission, part of the Admin role’s default bundle. Roles without it see the page read-only or get a permission error. Creating clubs and editing branding and domains require the organization management permission. See Roles and permissions.

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Worked examples

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Racket club rebrands and moves online-first

A padel and tennis club changes its name and wants a cleaner portal address. On Details they update Name, then edit Slug to citypadel so members reach citypadel.portal.1club.ai. Old links using the previous slug stop working, so they announce the new address. Under Member Apps > Branding they upload a new logo and set the primary color; because they are on the Run plan, the save succeeds.

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Martial arts gym opens a second location

A jiu-jitsu and muay-thai gym adds a second mat space. They go to Settings > Clubs > Add Club, name it, set its own address (which derives that club’s time zone), select the jiu-jitsu and muay-thai sports, and set operating hours. The organization time zone is untouched; only the new club picks up the local zone.

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Multi-language yoga studio

A yoga and pilates studio serves English and Bulgarian members. Under Localization they add English and Bulgarian to Supported locales and set Default locale to English. Members now choose their language in the portal, and anyone whose preference is unknown sees English.

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Serving the portal on a custom domain

A climbing gym wants members to visit members.gripcity.com instead of the default subdomain. Under Organization > Domains they add the domain with purpose Portal subdomain, add the CNAME record shown, remove an old parking-page record, and click Verify. The domain sits in Issuing SSL certificate for a few minutes, then flips to Verified and goes live.

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Tips and best practices

  • Choose the slug carefully and early. It is your portal web address. Changing it later breaks existing links and QR codes.
  • Set the address by selecting a map suggestion, not by typing freehand, so coordinates and time zone resolve correctly.
  • Only enable locales you can support. Adding a language exposes it to members even if your content is not translated yet.
  • Keep club status honest. Mark a location inactive rather than deleting it if you might reopen; deletion is blocked while data exists anyway.
  • Verify domains during low traffic. Website and portal domains are not live until the certificate is issued, so plan the cutover.

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Troubleshooting