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In a nutshell: Configure which payment methods your organization accepts (cash, card via Stripe, wallets, custom manual methods) and choose which one is preselected when members book in the portal.

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Overview

Open Settings → Billing → Payment methods to see every payment method available to your organization. The list combines two sources:
  • System payment methods — provided by 1Club (e.g. Stripe Card if you have Stripe connected). You can’t edit or delete these, but you can change their visibility for member-facing flows.
  • Organization payment methods — methods you create yourself, typically for manual collection (e.g. cash, bank transfer, wallet).

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Adding a manual payment method

  1. Navigate to Settings → Billing → Payment methods
  2. Click Add Payment Method
  3. Fill in:
    • Name — what the method is called in the admin and at checkout (e.g. “Cash”, “Bank transfer”)
    • Code — short identifier used in reports and integrations
    • Visibility — Private (admin only), Public, or Member only (visible in the member portal/app)
  4. Save
Manual methods are recorded against payments without going through a payment gateway — useful for in-person collection or any flow where you settle outside Stripe.

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Editing or deleting a method

  • Edit — Click the row’s edit action to update name, code, or visibility
  • Delete — Only methods that are not referenced by any existing payment can be deleted. If a method has been used, change its visibility instead
System methods (those provided by 1Club) cannot be deleted; only their visibility settings are editable.

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Setting the preferred method for member bookings

The Preferred payment method for member bookings control sets which method is preselected when a member books a class in the member portal. Pick from the methods that are visible to members, or leave it as “None” to require members to choose explicitly.

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Channels

Each payment method belongs to a channel:
  • Manual — Recorded outside any gateway (e.g. cash, bank transfer)
  • Stripe (Card) — Card processing via your connected Stripe account
  • Wallet — In-app wallet credit
Channel determines how a payment is processed when the method is selected. Channel is set when the method is created and cannot be changed later.

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Common tasks

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Accept cash at the front desk

  1. Add a manual method named “Cash” with visibility set to Private
  2. Front desk staff can select it on point-of-sale and walk-in payments

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Let members pay with a card in the portal

  1. Connect Stripe in Integrations
  2. The Stripe Card method appears automatically in Payment methods as a system method
  3. Set its visibility so members can see it, and optionally mark it as the preferred method for bookings

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Add bank transfer for invoiced billing

  1. Add a manual method named “Bank transfer” with visibility Private
  2. Use it when reconciling paid invoices for organizations or families that pay by transfer

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Tips & best practices

  • Keep codes stable — They’re referenced in reports and integrations
  • Use visibility, not deletion — Hiding a deprecated method keeps historical payments intact
  • One preferred method — Only one method is preselected for member bookings; pick the one most members use to reduce friction
  • Integrations — Connect Stripe so card payments become available
  • Payments — Review actual payment records by method